Shell is an organisation in transition. It’s moving from a federated model of training to something more centralized. At the same time it’s bringing together L&D with organizational development, and knowledge management is moving closer to learning as well. And all this is happening against a background of a huge shift in skills needed within…

The ‘Jobs To Be Done’ approach (or framework) encourages a focus on what your end-user is trying to achieve when they access a product, service or experience. As professor Theodore Levitt puts it: ‘People don’t want a quarter-inch drill, they want a quarter-inch hole’. John talks to Ger Diesen, Learning Innovation Leader at the learning…

Adaptive learning systems were among the first to use artificial intelligence, creating a subcategory in learntech that has been on a slow burn since the 2010s. With the meteoric rise to prominence this year of AI in the headlines, thanks to ChatGPT and other publicly accessible generative AI tools, does the future now look bright…

      This episode is part 2 of a podcast swap with the Video Learning Lab podcast run by Kevin Alster. Kevin is a Learning Strategist at Synthesia, the Denmark-based video learning company, and was previously employed as a designer of learning experiences at The New York Times and Sotheby’s. John talks to him…

    Coming from a background of digital transformation, Matt Wilkinson has created a live elearning company that combines human-delivered and digital learning in a scalable way, stealing a bit of a march on more content-focused competitors. His company, CEyX, help teams build the technology skills and confidence necessary to positively impact their performance. Clients…