John talks to Laura Lee-Gibbs, Digital Learning Consultant & Director of Learn Fox. In her 14 years in the industry she has worked both vendor-side and client-side, across a broad range of sectors including legal, healthcare, retail, automotive, hospitality, financial, charities, professional associations, public sector and government agencies. Her practice focuses on digital transformation, and one of the things she does a lot for clients is to guide them through the difficult decisions involved in choosing a learning system. She has a three-step process for doing this which she talks through in this interview. The discussion also covers the importance of vendor relationships and the human factors to look out for when choosing a vendor with whom to work. 02:20 How did Laura get into learning? 05:16 What is the Way of the Fox? 08:12 A 3-step process for getting the right system 09:06 Step 1 – Defining requirements 10:09 Step 2 – Define your top criteria 15:01 How far ahead should you look? 17:09 Step 3 Research available systems 21:34 LMS or LXP? Or both? (Or neither!) 25:08 Is it tougher for smaller organizations? 30:23 Client/vendor relationships Mentioned in the episode: Fosway digital learning realities research: https://www.fosway.com/research/next-gen-learning/digital-learning-realities-2019/ The MoSCoW Method: https://en.wikipedia.org/wiki/MoSCoW_method#:~:text=The%20term%20MoSCoW%20itself%20is,to%20make%20the%20word%20pronounceable. Laura’s website http://www.learnfox.co.uk/ Contact Laura LinkedIn: https://www.linkedin.com/in/sussexlmsconsultant Contact John Helmer Twitter: @johnhelmer LinkedIn: https://www.linkedin.com/in/johnhelmer/ Website: http://johnhelmerconsulting.com/ Download the new white paper from Learning Pool written by John Helmer – ‘Experience: theory, design and supporting technologies for an experience-based learning culture’ https://learningpool.com/theory-design-and-supporting-technologies-for-an-experience-based-learning-culture/